TO YOUR SATISFACTION
We are dedicated to making your stay as pleasant as possible, and welcome your comments and suggestions. If you have any questions or concerns, please contact us at 847-213-5444. A copy of our Patients Rights and Responsibilities is available on this website, as well as your surgeon’s office and at the surgery center.
We appreciate the trust you have placed in our staff, and will make every effort to honor that trust by providing the highest quality surgical care that you expect and deserve.
ISMOSC also received its Medicare certification from the Centers for Medicare & Medicaid Services (CMS) and possesses both federal Drug Enforcement Administration (DEA) and Illinois Department of Financial and Professional Regulation (IDFPR) controlled substance licenses. Our radiological devices are registered with the Illinois Emergency Management Agency (IEMA) and our small on-site laboratory is Clinical Laboratory Improvement Amendments (CLIA) certified.
Please take a moment to review our statement on the Coronavirus (COVID-19). It will open in a new window/tab. By closing this box you agree that you have reviewed and understand the statement provided.
At Illinois Sports Medicine & Orthopedic Surgery Center, we continue to closely monitor the Centers for Disease Control and Prevention (CDC) and the Illinois Department of Public Health (IDPH) and have been adapting our COVID-related clinical protocols on an ongoing basis.
As of June 21, 2021, patients who can provide proof of COVID vaccination in advance of their date of service will no longer be required to have pre-surgical COVID testing. However, we will continue to recommend that all patients self-quarantine as much as possible for 72 hours prior to their surgery to avoid contact with people other than their immediate household members and should notify their medical provider immediately if they become aware of a close contact with someone who has COVID-19. For patients who are unable to self-quarantine, you are advised to practice social distancing, wear a facemask and practice good hand hygiene.
Visitors will now be allowed to enter the surgery center. However, only one family member or friend will be allowed to enter the facility with each adult patient, and Pediatric patients will be allowed to have both parents as visitors. Since CDC guidelines still mandate m in all healthcare facilities, visitors are required to wear a facemask at all times. Your mouth and nose must be fully covered. Visitors will only be allowed in Pre-Op and Phase 2 Recovery.
We ask patients who are sick and/or have a fever, cough, and shortness of breath to contact their primary care provider immediately. If you have any of these symptoms, please contact our staff at the surgery center immediately. There is a possibility that your surgery may need to be rescheduled.
At Illinois Sports Medicine & Orthopedic Surgery Center, patient safety and patient care is our central focus. We appreciate your patience and understanding.
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